LocLum Extra Business Hour(s)

The ServicesExtra Business Hour(s) is an add-on product designed to provide additional services to professional photographers and videographers. This service enhancement extends service availability outside typical business hours, catering to professionals needing critical support or services during extended hours or weekends.

The key features of the ServicesExtra Business Hour(s) include:

• Additional service hours: Clients are entitled to request services or support beyond standard business hours.
• Dedicated Support: A technical team will be on standby to assist with any issues or queries. This includes troubleshooting, technical advice, and equipment support.
• Flexibility: The add-on can be availed on an as-needed basis, with hours being added to the client's account immediately upon purchase.
• Convenience: The service can be accessed remotely via multiple channels including email, phone, and chat.

Technical specifications:

• Availability: Add-on hours can be used anytime outside of standard business hours (9 a.m. – 5 p.m.). This includes evenings, weekends, and holidays.
• Usage tracking: The number of hours used is tracked and reported to the client on a provided dashboard.
• Support channels: The support can be accessed via email, phone, and live chat.
• Purchase options: Single hour, or bundled hour packages available for more savings.
• Lead time: Add-on hours are added to the account within 1-2 business days of purchase.